Reference

How 136ph Handles Your Personal Information

This Privacy Policy covers what data 136ph collects when you open an account, make a deposit via GCash, Maya, or InstaPay, and use the lobby — and exactly how we protect it.

Account data protectionGCash, Maya, InstaPay recordsYour right to access or deleteCookie and device dataContact us anytime
136ph How 136ph Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Security, and Your Account Rights

We apply security measures at every layer of your account — from the moment you log in with your one-time PIN to the point where your withdrawal is confirmed back to your GCash or Maya wallet. Here is a plain account of the four areas that matter most for your privacy.

Account Security

Login sessions are protected by OTP verification sent to your registered mobile number. Suspicious access attempts trigger an automatic lock and an alert to your account email.

Payment Data Handling

Your GCash, Maya, and InstaPay transaction details are encrypted in transit and at rest. We share only the minimum data each payment processor needs to complete or reverse a transaction.

Cookie and Device Data

Session cookies keep you logged in while you use the lobby. Analytics cookies are anonymised and measure page usage only — they do not track individual betting activity across external sites.

Data Retention and Deletion

We retain account records for the period required under applicable law. Once that period ends and your account is closed, personal data is deleted or anonymised — you can request an earlier review via support.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Send your request with your registered account email so we can verify your identity before acting on it. We aim to respond to all privacy requests within the timeframe required by applicable law.

Team online

Live Chat

Reach the support team directly through the live chat widget in the lobby. Include your registered email and state that your message is a privacy request.

Email Support

Send privacy requests to our support email address listed in your account dashboard. Attach any relevant account details so we can verify and process your request promptly.

Account Dashboard

Some data preferences — including cookie settings and communication opt-outs — can be managed directly inside your account settings without contacting support.

Frequently Asked Questions About Your Privacy

These are the questions we hear most from account holders about how their data is used, stored, and managed on 136ph. If your question is not covered here, reach out through live chat or email.

We collect your name, email, mobile number, and the payment method you register — GCash, Maya, or InstaPay. We also log technical data like your device type and IP address to secure your session.

Only with the payment processor completing your transaction, and only the data they need to process it. We do not sell or share your financial data for marketing purposes.

Send a data access request via live chat or the support email in your account dashboard. Include your registered email so we can verify your identity before releasing any records.

Yes. Submit a deletion request through support. We will remove your data once the statutory retention period under applicable law has been met and your account balance is settled.

We retain records for the period required by applicable law and regulation. After your account is closed and that period passes, data is deleted or anonymised. Contact support to ask about your specific timeline.

We use session cookies for login continuity and anonymised analytics cookies to measure lobby usage. You can disable non-essential cookies through your browser settings at any time without losing account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.