Reference

Know Where You Stand With 136ph

These legal terms set out your rights, our responsibilities, and the conditions under which 136ph operates for eligible accounts in the Philippines. Access to our platform, including GCash, Maya, and InstaPay payment options, is available only where permitted under local law.

Account Eligibility TermsData & Privacy HandlingCookie PolicyJurisdiction-Dependent AccessContact & Dispute Paths

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LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

Legal queries — whether about your account data, a disputed transaction, or a policy clarification — follow a defined escalation path. Start with live chat for general account questions, then escalate to email for formal written requests. We log all legal contact attempts for audit purposes.

Team online

Live Chat

Start here for account-level policy questions. Our chat team can confirm your account status, flag data requests, and escalate formal complaints to the correct queue.

Email Support

Send formal data-access, correction, or deletion requests by email. Include your registered account details so we can verify identity before processing any change.

Account Settings

Some data preferences — like marketing opt-outs and cookie consent — can be adjusted directly inside your account settings without contacting support.

What Our Legal Terms Actually Cover

136ph Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

136ph operates under a jurisdiction-dependent access model, meaning your ability to create and use an account depends on whether online gaming is permitted under the laws applicable to you in the Philippines. We do not make eligibility determinations on your behalf — that responsibility rests with

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you. By accessing any part of the platform, including the lobby, sportsbook, or payment cashier, you confirm that you are doing so in a jurisdiction where it is lawful for you to do so. Our payment rails — GCash, Maya, and InstaPay — are offered as
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account funding and withdrawal channels for eligible accounts only; using them does not itself establish legal eligibility. Our terms cover how account data is collected, stored, and used; how disputes are escalated; which law governs the relationship between you and the platform; and how to request
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corrections or deletions of personal data. Material changes to these terms are communicated via the registered account email. Continued use after notification constitutes acceptance. If any provision of these terms conflicts with applicable Philippine law, that provision will be read as narrowly as possible to preserve
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the remainder of the agreement.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Account

We handle account data with a straightforward principle: collect what is necessary to operate your account and process payments, retain it only as long as required, and give you a clear path to request access or deletion. Here is how each area works in practice.

Data Collection and Retention

We collect account registration details, transaction records, and session logs. Retention periods follow applicable data-protection rules; you can request a summary of what we hold via email.

Cookie Use

Cookies keep your session active and let the lobby remember your preferred view. Analytics cookies help us see which games — like crash rounds or live baccarat tables — load correctly on mobile.

Account Security

Account access uses OTP verification tied to your registered mobile number. Payment confirmations via GCash, Maya, or InstaPay require a matching PIN before any transaction is processed.

Requesting Changes

To update, correct, or delete personal data, email us with your account ID. We aim to acknowledge formal data requests within a reasonable period and resolve them in line with local rules.

Answers to Common Legal and Policy Questions

Below are the questions we hear most often about account rights, data handling, and how our legal terms apply to your situation in the Philippines.

These terms apply to anyone who accesses the platform. Eligibility to hold an active account depends on whether online gaming is lawful in your jurisdiction under applicable Philippine law.

Email our support team with your registered account ID and a data-access request. We verify your identity first, then provide a summary of the data categories we retain for your account.

Yes. Send a written deletion request to our email support channel. Some records — such as transaction logs required for financial compliance — may be retained for a legally mandated period before full deletion.

Using a local payment method does not itself establish eligibility. You confirm lawful access each time you use the platform; the payment channel is a funding mechanism only, not an eligibility check.

We send a notification to your registered email address when material changes are made. Continuing to use the platform after that notification means you accept the updated terms.

Our terms are governed by the law of the applicable jurisdiction. For accounts held by residents of the Philippines, local law applies where it is mandatory, regardless of any other governing-law clause.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ AccountRegister

Know Where You Stand With 136ph

Reach Us on Legal or Policy Matters

Live Chat

Email Support

Account Settings

Data, Cookies, Security and Your Account

Data Collection and Retention

Cookie Use

Account Security

Requesting Changes

Answers to Common Legal and Policy Questions

01 Who does 136ph's legal framework apply to?

02 How can I find out what personal data you hold on my account?

03 Can I ask you to delete my account data?

04 Do GCash, Maya, or InstaPay transactions affect my legal status on the platform?

05 How will I know if these legal terms change?

06 Which law governs disputes between me and 136ph?

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